Customer Connection in a VUCA world

Great customer service does more that just win over new customers and retain loyal ones. It also sets you apart from the competition. Having excellent customer service skills is a great advantage to your company. It boosts your sales, increases production and revenue, and keeps customers happy. We invite you on a learning journey about how to connect with your customers, handle tough interactions, sell in a value adding way and become more assertive.

Course Duration

12 Months

Min Class Size

2 – Blended Delivery

Delivery Methods

Blended Delivery or
Face to Face via Zoom/MS Teams

eLearning Modules

Completed in own time


Summative assigments emailed to coach


For more information about Customer Connection in a VUCA world, please complete the enquiry form below