Customer Connection in a VUCA world
Great customer service does more that just win over new customers and retain loyal ones. It also sets you apart from the competition. Having excellent customer service skills is a great advantage to your company. It boosts your sales, increases production and revenue, and keeps customers happy. We invite you on a learning journey about how to connect with your customers, handle tough interactions, sell in a value adding way and become more assertive.
Min Class Size
2 – Blended Delivery
Blended Delivery or
Face to Face via Zoom/MS Teams
Completed in own time
Summative assigments emailed to coach